General Terms and Conditions of Use

1. Disclaimer

Although these pages have been created with the utmost care, no guarantee can be given for the accuracy, completeness, or timeliness of the information provided. The website operator will endeavor to correct any errors or mistakes as soon as they become aware of them – thank you for any notifications in this regard. No guarantee is given for the availability or operation of this website and its contents. Any liability for direct, indirect, or other damages, regardless of their cause, arising from the use or unavailability of the website or the information provided on this website is excluded – to the extent legally permissible.

2. Copyright

The content of this website is protected by copyright. The information is intended for personal use only. Any further use, in particular storage in databases, reproduction, and any form of commercial use, as well as the transfer to third parties – even in part or in revised form, especially of photos, illustrations, and texts – without the consent of the website operator is prohibited.

3. Liability for Links

This website may contain links to external websites; however, the website operator has no influence over these target pages. Therefore, no liability is assumed for this external content; the respective provider of the pages is always responsible for this.

Privacy Policy

We consider data protection to be a very important topic. For this reason, we always keep our privacy policy up to date. If you have any questions or suggestions regarding our privacy policy, please send us an email directly to office@art-royce.com.

Legal Notice

The information provided on the website is continuously updated and supplemented with the utmost care. However, no guarantee can be given for the accuracy and completeness of the data provided, as changes that may have occurred in the meantime cannot be completely ruled out. This also applies to all third-party websites referenced via hyperlink. The provider is not responsible for information contained therein (external content) to which access is merely provided via hyperlink.

The provider therefore excludes any liability in the above-mentioned context. The content and design of the provider’s websites are protected by copyright and may only be modified or supplemented by authorized persons at the provider’s discretion. Reproduction of the data and information contained therein requires the provider’s prior written consent.

Data Protection

Working with data is a matter of trust and requires responsibility. Therefore, we adhere to the strictest standards for protecting privacy and your personal data. We therefore process your data exclusively in accordance with legal regulations (GDPR, Telecommunications Act 2003). We would like to explain below what data we collect and what we do to protect your data.

We use the „Real Cookie Banner“ consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how „Real Cookie Banner“ works can be found at <a href=“https://devowl.io/de/rcb/datenverarbeitung/“ rel=“noreferrer“ target=“_blank“>https://devowl.io/de/rcb/datenverarbeitung/</a>.

The legal basis for the processing of personal data in this context is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obligated to provide the personal data. If you do not provide the personal data, we cannot manage your consents.

Zur Verwaltung der eingesetzten Cookies und ähnlichen Technologien (Tracking-Pixel, Web-Beacons etc.) und diesbezüglicher Einwilligungen setzen wir das Consent Tool „Real Cookie Banner“ ein. Details zur Funktionsweise von „Real Cookie Banner“ findest du unter <a href=“https://devowl.io/de/rcb/datenverarbeitung/“ rel=“noreferrer“ target=“_blank“>https://devowl.io/de/rcb/datenverarbeitung/</a>.

Rechtsgrundlagen für die Verarbeitung von personenbezogenen Daten in diesem Zusammenhang sind Art. 6 Abs. 1 lit. c DS-GVO und Art. 6 Abs. 1 lit. f DS-GVO. Unser berechtigtes Interesse ist die Verwaltung der eingesetzten Cookies und ähnlichen Technologien und der diesbezüglichen Einwilligungen.

Die Bereitstellung der personenbezogenen Daten ist weder vertraglich vorgeschrieben noch für den Abschluss eines Vertrages notwendig. Du bist nicht verpflichtet die personenbezogenen Daten bereitzustellen. Wenn du die personenbezogenen Daten nicht bereitstellst, können wir deine Einwilligungen nicht verwalten.

1. General

1.1 We will only store and process your personal data if and to the extent necessary to fulfill and improve our services. As a rule, we will collect this data from you and inform you of the purpose of the collection. If this data is not collected directly from you, we will inform you of this. This applies, for example, to cookies used as described below.

1.2 We will adapt this Privacy Policy from time to time to reflect changes in legislation or case law. The updated version will then apply to those customers who have registered for our services after the new Privacy Policy has been published.

2. Scope of this Privacy Policy

2.1 The GDPR is concerned with the protection of personal data. This includes data that can be attributed to you (e.g., your name, telephone number, or email address). Information that cannot be directly linked to your actual identity (such as the content you view on a website) is not covered.

3. When and why do we collect information about you?

3.1 When you simply visit our website, we store the following data by default: – your IP address, – the website from which you visit us (referrer), – the websites you visit on our site, and – the date and duration of your visit, – browser type, – browser settings, – operating system. We evaluate this data for statistical purposes.

3.2 We use cookies to determine the preferences of our website visitors and to make use more convenient, for example, by avoiding repeated data entry.

3.3 In addition, we only store your personal data if you send it to us voluntarily, for example, when you register for the service, fill out online forms, or send us a message via the contact page. In these cases, we ask you for certain personal data that is necessary to provide the service. We will mark any mandatory information accordingly; you provide all other information voluntarily.

3.4 The information collected about you when you register with the provider and use our services helps us to provide our services to you. However, certain information, details, or content that you optionally provide may contain sensitive data, such as your ethnic origin, nationality, or religion. Our customers do this independently and on their own initiative – providing this data is not mandatory. Even if only registered members can see the data: Be aware at all times that you are in a public space and handle your privacy responsibly.

3.5 If you have expressly given us your consent, we will send you advertising offers from selected business partners. If you do not wish to receive offers from us or our partners, you can indicate this during registration or let us know by email at any time later. Please also see Section 9 Contact.

3.6 Our website uses functions of the web analysis service Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. Cookies are used to analyze how users use the website. The information generated in this way is transferred to the provider’s server and stored there. You can prevent this by configuring your browser so that cookies are not saved. We have concluded a corresponding data processing agreement with the provider.

3.7 You have the option of subscribing to our newsletter via our website. For this, we need your email address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process information you voluntarily provide. Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your registration. The data you provide when registering for the newsletter will be stored on the servers of our newsletter processing provider Mailchimp (Rocket Science Group, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308), with whom we have a data processing agreement in accordance with the GDPR. You can unsubscribe from the newsletter at any time by clicking on the corresponding link in one of our newsletters. We will then immediately delete your data related to the newsletter dispatch.

3.8 We would like to point out that in order to simplify the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the name, address and payment details of the buyer. In addition, the following data is also stored by us for the purpose of processing the contract: delivery address, date of payment. The data you provide is necessary to fulfill the contract and/or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data is not transmitted to third parties, with the exception of the transmission of credit card data/payment data to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations. In the event of a contract being concluded, all data from the contractual relationship will be stored until the end of the tax retention period (7 years). The data (name, address, purchased goods, and purchase date) will also be stored until the expiration of the product liability period (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 (3) of the Telecommunications Act (TKG) and Article 6 (1) (a) (consent) and/or (b) (necessary for contract fulfillment) of the GDPR.

4. No disclosure to third parties

4.1 We will not disclose your personal data to third parties without your prior consent, unless there is a legal obligation to disclose it, e.g., due to a prosecutor’s office or court order.

5. Cookies

5.1 Cookies are small text files that we store on your device via your browser. They do not cause any damage. We distinguish between the following cookies: A) Session cookies; the session cookie stores the ongoing data of your visit to our website. It supports the website’s functionality and is automatically deleted after your visit. B) Persistent cookies; This cookie records our customers‘ browsing behavior on our website. This data allows us to, for example, locate errors and improve support. This cookie is automatically deleted after a certain period of time.

5.2 The Help function in the menu bar of most web browsers will tell you how to set your browser to prevent new cookies from being accepted, how to have your browser notify you when you receive a new cookie, or how to reject all cookies. However, the correct functioning of our website is only guaranteed if you accept cookies for this site, which is why we recommend that you leave the cookie function enabled.

6. Security and Archiving

6.1 In certain cases where you send us personal data (for example, when transmitting your payment details), we offer you the option of transmitting the information in encrypted form. This encryption protects the confidentiality of the data exchange between you and our web server and helps prevent misuse of the data, for example, through eavesdropping. We use SSL (Secure Socket Layer) as an encryption technology. This is a recognized and widely used technology. If the data is not marked as encrypted using SSL, it is transmitted according to the usual security standards for unencrypted transmission.

6.2 With regard to our databases, all technical precautions have been taken to archive your data in a secure environment. Access to your information is reserved for a few selected employees and is only possible in specific cases. The password you choose is generally not accessible to anyone. Personal information provided during registration that is not part of your profile is not available to third parties and will not be transferred, sold, or exchanged with third parties. Exceptions are made in the cases specified in this privacy policy, subject, of course, to your prior notification and consent, or in the absence of an objection from you.

6.3 Since our storage space is limited, messages exchanged via the website and saved by you will be stored for one year and then automatically deleted, even if you remain registered. After your paid registration expires, your data will be deleted. Archiving data may be necessary, for example, if we learn that someone has not followed the rules.

7. Consent

7.1 On some of our pages, we ask for your consent to the use of data for advertising purposes. Every customer can, upon registration or at any time thereafter, request, for example, the sending of our newsletter and/or promotional offers from partners by email and/or to their mobile phone, and unsubscribe from these mailings at any time free of charge. However, it is not possible to unsubscribe from certain informational messages, e.g., regarding contracts and customer services. These are part of our service.

7.2 By checking the checkbox during registration, you give your consent as follows: I agree that – other internet users can view my company data, including the images I upload, online. – the provider uses spam filters to protect me from unwanted emails. For example, automatic measures prevent me from receiving emails containing 0900 numbers or certain inappropriate keywords. – other Internet users can write me messages (I know that the provider will not disclose my email address and that messages will be sent to me via a message form). – my company data will be statistically evaluated. – the data provided during registration as well as the data I voluntarily provided as part of my profile will be used to present me with personalized advertising or special offers or services via the service; I can unsubscribe from such personalized advertising at any time by email. – the provider will pass on my inventory, usage or content data to investigative authorities, law enforcement agencies or data protection supervisory authorities if and insofar as this is permitted within the framework of criminal or data protection laws, for example if this is necessary to avert danger or for criminal prosecution; – the provider collects, processes and uses the usage data, among other things with the help of cookies, in order to make customized offers and to facilitate the use of the website.

8. Your Rights

8.1 You generally have the right to information, rectification, erasure, restriction, data portability, revocation, and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

8.2 We will, of course, inform you upon request whether and which personal data about you we have stored. In this case, we require sufficient proof that you are authorized to receive the data (authentication). This prevents third parties from gaining access to your data. We constantly strive to ensure that your data is correct and up-to-date. Should incorrect information nevertheless be stored, please inform us so that we can correct it immediately.

9. Contact and Objection

9.1 You can also object to certain uses of your data, in particular use for advertising purposes. To do so, simply send a message to: office@art-royce.com

We therefore exclude any liability in the above-mentioned context.